While FedEx tracking is designed to provide real-time updates on your packages, there may be instances when you require additional support or have specific inquiries. This is where having access to reliable customer service contact information becomes invaluable. Whether you need assistance with tracking delays, delivery concerns, or general inquiries, reaching out to FedEx's customer service team ensures that your concerns are promptly addressed.
To make your experience as seamless as possible, FedEx offers multiple avenues for contacting their customer service representatives. Whether you prefer to communicate over the phone, through email, or even via live chat, FedEx strives to provide a variety of options to cater to your specific needs.
Throughout this guide, we will explore these various methods and provide you with comprehensive instructions on how to utilize them effectively. Additionally, we will introduce an alternative tracking method, Ship24, which can enhance your tracking experience and provide valuable insights into your FedEx shipments.
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FedEx
Fedex Tracking Number
Fedex Track Package
Contacting FedEx Tracking Customer Service via Phone
If you require immediate assistance or have complex tracking inquiries, contacting FedEx customer service by phone is an excellent option. By speaking directly with a knowledgeable representative, you can address your concerns promptly and receive personalized support.
To reach FedEx customer service via phone, find the needed information you need below:
North America
| Customer Service | Contact Information |
| U.S. Customer Service | 1-800-463-3339 |
| U.S. International Customer Service | 1.800-247-4747 |
| U.S. FedEx Express Freight Services (shipments over 150 lbs.) | 1-800-332-0807 |
Europe
| Country | Contact Information |
| Austria | 0800 123 800 |
| Belgium | 02 752 75 75 |
| Bulgaria | 35970070010 |
| Cyprus | 0035722606100 |
| Czech Republic | 800 1 33339 |
| Denmark | 70 233 332 |
| Estonia | 8002345 |
| Finland | 010800515 |
| France | 0825 886 887 (0.15 EUR TTC/mc) |
| Germany | 01806 111 800 (20 cents per minute from a German landline. Mobile rate max. 60 cents per call.) |
| Greece | 00302108905900 |
| Hungary | 36 80 980 980 |
| Ireland | 1800 535 800 |
| Israel | 0097277226850 |
| Italy | +39 02-92.17.26.60 |
| Latvia | 800005300 |
| Lithuania | 8800 20200 |
| Luxemborg | 8002 35 55 |
| Netherlands | 0800 0222 333 |
| Norway | 63 94 03 00 |
| Poland | 801 002 800 or 22 211 80 00 (for mobile phones) |
| Portugal | 00351707100869 |
| Romania | 40213034567 |
| Slovakia | 00421248275868 |
| Slovenia | 0038615878333 |
| Spain | 902 100 871 |
| Sweden | 0200 252 252 |
| Switzerland | 0848 1 33339 (0.08 CHF./min from a Swiss landline; mobile charges depend on provider) |
| Turkey | 444939 |
| United Kingdom | 03456 07 08 09 |
You can find the contact phone number of other European countries on the FedEx homepage.
Middle East/India
| Country | Contact Information |
| Bahrain | 80004314 |
| India | 1 800-22-6161 |
| Israel | 1-700-700-339 |
| Kuwait | 22069135(Its not a toll free number) |
| Oman | 80070112 |
| Saudi Arabia | 800 8501520 |
| UAE | 8000150001 |
You can find the contact phone number of other Middle Eastern countries on the FedEx homepage.
Africa
| Country | Contact Information |
| South Africa | 08000 33339 |
You can find the contact phone number of other African countries on the FedEx homepage.
Asia
| Country | Contact Information | International Contact Information |
| Australia | 13-26-10 | +61-2-8117-5885 |
| New Zealand | 0800.733.339 | +64-9-256-5382 |
| Indonesia | 1500342 | N/A |
| Papua New Guinea | 675-325-2411 | N/A |
| Fiji | 679-672-3412 | N/A |
| New Caledonia | 36-67-17 | 687-36-67-17 |
| Vanuatu | 23991 | 678-23991, 678-5541210 |
| French Polynesia | 40-45-365 | 689-40-45-3645 |
| American Samoa | 699-48 | 684-699-4800 |
| Cook Islands | 233-62 | 682-23362 |
| Hong Kong | +852-2730-3333 | N/A |
| Macau | N/A | +853-2870-3333 |
| China | For mobile users: 400-886-1888 For telephone users: 800-988-1888 | N/A |
| Malaysia | +603-7721-1388 | 1800-88-6363 |
| Singapore | 1800-743-2626 (Toll-free) | +65-6743-2626 |
| Thailand | 1782 | +662-491-2000 |
| Cambodia | +855 23 923 339 | N/A |
| Vietnam | 028-3948-0370, 1-800-58-58-35 (Toll-free) | N/A |
| Myanmar | Service to Myanmar/Burma has been suspended until further notice. | N/A |
| Japan | Toll-free: 0120-003200 Calls from within Japan: 043-298-1919 | +81-43-298-1919 |
| Korea | 1588-0588 | +82-2-1588-0588 |
| Philippines | PLDT, Sun, Smart Subscribers: 1-800-10-46-33339 For Globe Subscribers: 1-800-8-46-33339 Other Network Subscribers: +63-45-4993900 | N/A |
| Taiwan | 0800-075-075 | +886-2-2181-1973 |
You can find the contact phone number of other Asian countries on the FedEx homepage.
Latin America
| Country | Contact Information |
| Argentina | 011-5411-4630-0300 |
| Brazil/Sao Paulo | 0800 703 3339 |
| Chile | 011-562-361-6111 |
| Dominican Republic | 1-809-565-3636 |
| Jamaica | 1-876-960-9192 |
| Mexico | 011-525-55-228-9904 |
| Panama | 1-507-271-3838 |
| Puerto Rico | 1-787-793-9300 |
| Trinidad | 1-868-645-2579 |
| Uruguay | 011-598-2-628-0100 |
| Venezuela | 011-58-212-205-3333 |
You can find the contact phone number of other Latin American countries on the FedEx homepage.
Related:
Fedex Shipping
FedEx Freight Tracking
FedEx Ground Tracking
Contacting FedEx Tracking Customer Service via Email Support
If you prefer written communication or have non-urgent tracking inquiries, contacting FedEx customer service via email allows you to explain your concerns in detail and receive a written response.
To contact FedEx tracking customer service via email, follow these steps:
- Compose a new email and leave the subject line blank.
- Write your FedEx tracking number. You can enter up to 30 tracking numbers, separated by a comma, or one tracking number per line.
- Send your email to the appropriate FedEx customer service email address, which is track@fedex.com.
Related:
FedEx Express Tracking
FedEx SmartPost Tracking
FedEx International Tracking
Contacting FedEx Customer Service via Live Chat
For immediate assistance without the need for a phone call, FedEx offers a convenient live chat option. Engaging in a real-time conversation with a customer service representative can help you quickly address your tracking inquiries and receive timely resolutions.
To access FedEx live chat support, follow these steps:
- Visit the FedEx website and navigate to the customer support section.
- Look for the live chat support option and click on it to initiate a chat session.
- Provide your tracking details and briefly explain your tracking inquiry or issue.
- Engage in a live chat conversation with the customer service representative, who will assist you in resolving your concerns.
Related:
FedEx Order Tracking
Introducing Ship24 as an Alternative Way to Track FedEx Packages
Ship24 is an innovative and reliable third-party tracking service that provides an alternative solution for tracking FedEx packages. With its enhanced tracking capabilities, Ship24 offers a convenient and efficient way to monitor your shipments.
The steps for tracking with Ship24 are as follows:
- Enter your FedEx tracking number on the homepage or the search field above.
- Click on the arrow button or hit enter button.
- Wait for a few seconds for your tracking results to show.
Tracking FedEx packages using Ship24 is a convenient and reliable solution. By following the steps outlined in this guide, you can easily utilize Ship24's tracking features. Stay in control of your shipments with Ship24 and enjoy a hassle-free tracking experience.
