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The latest reports from users having issues in Chicago come from postal codes 60607, 60602, 60608, 60622, 60632, 60610, 60612 and 60609.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,636 ratings
Thank you!
Problems in the last 24 hours in Chicago, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Chicago and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Chicago, Cook County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Chicago, Cicero, La Grange, Oak Lawn, Park Ridge, Forest Park, Hickory Hills, Niles, Burbank, Lincolnwood, Franklin Park, Berwyn and Bridgeview.
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| City | Problem Type | Report Time |
|---|---|---|
 Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | ||
| Chicago | Internet | |
| Chicago | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Chicago, Illinois
Latest outage, problems and issue reports in Chicago and nearby locations:
- Adrienne Reverse Side Kick Gibbs (@AdrienneWrites) reported fromChicago, Illinois
@Xfinity my internet has been out for 24 hours. I'd like a refund please. Your customer service number wont allow me to reach anyone to discuss and neither does your online chat.
- Cubs Fan John Hamm (@fakeJohnStocco) reported fromChicago, Illinois
Marquee Sports Network on Comcast is channel 202. Good morning. Happy Opening Day. #Cubs
- tink69 (@tink69) reported fromChicago, Illinois
@Xfinity I forgot my home WiFi password and nothing online is helping me. Your chat function doesn’t work. HELP.
- DonDon | Social Media Expert (@dondonfsho) reported fromChicago, Illinois
@Xfinity I need a technician to activate my new service because the coax outlet in my new place does not work & I cannot get a human on the phone... I keep having to say things or press numbers to only get disconnected... super frustrated...
- Brin Paulson (@BipolarNuns) reported fromChicago, Illinois
Hey @TMobile get your wifi and tv bundled into a reasonable package with my cell service and I'm outa this place @xfinity like sh*t through a goose!
- Ron Cohn (@RonCohn) reported fromChicago, Illinois
@WatchMarquee @LenKasper @JimDeshaies Too bad Comcast customers can’t watch you.
- Frankie (@BonjourFrankie) reported fromStickney, Illinois
I’m about to cancel my @hulu membership and go to @Comcast
- nah... (@_Eric____) reported fromChicago, Illinois
@CiceroCasti They automatically added that channel to our ****. I called up Comcast and told them turn that **** off.
- caitlin (@HouseOfPaynexx) reported fromChicago, Illinois
Why is @Xfinity customer service the literal WORST?? It should not take you three times to get your job right!!
- Bob Warja (@BobWarja) reported fromBroadview, Illinois
I'm sick of the BS @comcast @Xfinity and @Cubs- get a damn deal done or goodbye Comcast and never wilm use their services again.
- Travis Trainor (@olskrav) reported fromChicago, Illinois
You guys dont have customer service right now thats so cool @comcastcares i dont need help fixing my internet that went out for no reason
- Tim O'Connor (@timmyo40) reported fromChicago, Illinois
@RegionRat14 @RCNconnects Still better than @Xfinity we are switching on Tuesday. It goes out while I’m teaching online class. Randomly gets insanely slow. Horrible on a daily basis
- cat1554 () (@cat1554offical) reported fromChicago, Illinois
@holliday__88 @ToddThaGod If the only black customer service people you've seen were working at Comcast, then I can understand.
- Dave (@babygoat56) reported fromChicago, Illinois
@comcastcares I am moving and would like to keep Comcast (unfortunately) and I want to change my plan. No one answers the phone and your automated attendant is trash. Please help.
- Every Oscar Ever (@EveryOscarEver) reported fromChicago, Illinois
@comcastcares hi there. Sent a DM requesting help 4 hours ago and haven’t heard anything. Can you help?
- Eric James Manuzak (@ericmanuzak) reported fromChicago, Illinois
@xfinity has to be one of worst monopolies on the planet. Horrific tech/customer service. Install on 07/19 not completed and still no answers or resolutions as of today, 07/23 after hours on the phone with what they call “customer service”
- Jacob (@hellojac0b) reported fromChicago, Illinois
I’ve never been a big fan of my @Xfinity but it’s reached a new low when I’ve had to fight with their automated system all morning to try to talk to someone about my bill being increased without success
- Danny Ricketts (@SonRanto) reported fromChicago, Illinois
@WatchMarquee when will Xfinity be available for app sign in to activate.
- Isis Almeida (@isiscarol14) reported fromChicago, Illinois
Hello @Xfinity, the world is working from home and my internet will be down for 3 hours??? 🤔🤔🤔
- Yogi768 (@falkgal2121) reported fromChicago, Illinois
@Xfinity I need someone with authority at Xfinity to contact me concerning a problem I've been having with my Wi-fi thru Xfinity for over a month. I've called and talked to numerous people (when I finally get to talk to a person) the problem persists.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- MRGREEN716 (@mrgreen716) reported
@Xfinity There is an outage but there is no restoration time. Why cant we be more informed on whats going on?
- Mr Carter (@CoachK915) reported
@brandi1b I switched to Xfinity **** is fire
- Jon W (@JonW44949049) reported
@Xfinity has the most annoying and frustrating automated phone system of any company I’ve ever called. So glad to no longer be their customer. #comcast #xfinity #donewithit
- Christian (@beenlitsince94) reported
Xfinity literally has an outage every week
- Shadow (@SymbolOTShadow) reported
@BigSweenDog It was so bad I called up xfinity yelling at those ******** lmao. Glad I called tho because I got boosted speed and a lower bill lmao
- Josie (@javavvitch) reported
I wish there was a locator on my Comcast remote because that **** has been missing for like a year.
- jackzim (@jackzim1) reported
@shalomshuli And this is why I’d never switch to Comcast aka ****** -cast over Verizon!
- ♏️🦂 (@PRETTYQueesi) reported
As much money as I pay for Xfinity it’s always a problem with them
- LDC (rimegepant) (@LDCTWT) reported
@StartAndParkCar I don't think that concept being "dead" is such a bad thing, considering you can still do that for Xfinity, Trucks, and ARCA just fine. But $30 million is absurd.
- Tom Philand (@TMPhiland) reported
@adater @comcast The RSN fee when Comcast carried Altitude & ATT was $8. They’ve blacked out Altitude and reduced the fee by $1.25…and they didn’t do that for the first year of the blackout. Now they say this covers all sports networks. Simply not true.
