The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,636 ratings
Thank you!
Advertisem*nt
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 542 |
Houston, TX | 377 |
Atlanta, GA | 268 |
Denver, CO | 263 |
Washington, D.C., DC | 260 |
Seattle, WA | 254 |
Philadelphia, PA | 250 |
Orlando, FL | 149 |
Sacramento, CA | 146 |
Boston, MA | 143 |
Miami, FL | 139 |
San Francisco, CA | 139 |
Indianapolis, IN | 133 |
Portland, OR | 119 |
Littleton, CO | 112 |
Detroit, MI | 108 |
Brooklyn, NY | 106 |
Minneapolis, MN | 103 |
Jacksonville, FL | 102 |
Oakland, CA | 96 |
Pittsburgh, PA | 85 |
New York City, NY | 85 |
Baltimore, MD | 83 |
Tampa, FL | 74 |
San Jose, CA | 61 |
Tacoma, WA | 43 |
Providence, RI | 39 |
Reno, NV | 38 |
Nashville, TN | 37 |
Stockton, CA | 35 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Okay 🇺🇸 (@mythbuster1304) reported
@comcast @MWMHerMemorial Ah yes, Comcast, consistently the #1 worst rated company really cares about this...
Rob (@Smooth_Bert) reported
@Xfinity can someone call me and provide help instead of just having this robot constantly reset my router which doesn’t do anything. Thanks.
Complaint Box🤬🗳 (@MrComplaintBox) reported
Confirmed. Dealing with @Xfinity customer service is terrible.
James Rivers (@JamesRi28324977) reported
@comcast Why don't you lower your fees and let people decide hat charity they want or don't want to support?
segreto (@segreto2020) reported
@CenturyLink Why does CenturyLink make it impossible to get any customer service? You're quickly taking the place of Comcast as the most frustrating customer experience.
AidenT06 🇬🇧💙🦊🐆 ACAB (@aident06) reported
@hvacrtech806 @bobpockrass Didn’t ruin the xfinity race yesterday. More like the cars are ****.
#EXERC Ziggy 😼 (@z1qqy) reported
@Xfinity i would recommend nobody to use your service, it’s absolutely abysmal
Damarius (@Damariud) reported
@Xfinity fix my ******* service now
👤 (@jakezrt) reported
my mom keeps turning my internet off and on with that xfinity app im going insane bc now my internet is insanely slow
MEDIUM MAJ 🦋 (@MAJZILLA) reported
What WiFi service y’all got? Xfinity better count their ******* days.
𝒮𝓁𝑜𝒶𝓃𝑒 (@THERoyalCrabbit) reported
@CoastalAmanda @comcast @comcastcares Agreed. And if that’s the crap you’re getting, imagine what Meghan could get. Pathetic people.
vib (@kingvibrancy) reported
@comcastcares it's been 16 days of non-stop drops and inconsistent speeds, using the internet is a gamble as the speed drops to <1 mbps down consistently every few minutes. ZIP code 06441, what is going on?
inz (@inzlabs) reported fromLouisville, Colorado
Dear, @Xfinity where can we check about the internet service? I know the weather is messing with you; but your troubleshooting page says it's my modem fault, when it's not. Not cool #XFINITY.So, where can we learn about connection status?#snowpocalypse2021 #COWX
That girl that works here (@MagicallyLazy) reported
Calls Comcast to fix internet at work:Comcast Robot: "Can we quickly reset your internet connection?"Me: *sees there are no customers immediately looking to check out* "Yeah sure" CcR: "Okay this can take like 10 mins, call you back later byyyyyyeee" *hangs up*Me: "NOOOOO"
Snickers99 (@Snickers99poker) reported
@comcastcares Is there an issue with internet speeds in the Pittsburgh area? It's been awful for a few days now. Topping out at around 3 or 4 Mbps. Trouble streaming w/PC plugged directly into router. Already tried rebooting everything.
Advertisem*nt
Advertisem*nt
Advertisem*nt